I’ve spoken often about the promise of Web 2.0 technologies for the enterprise (and society in general) and the potential of rich collaboration that these technologies facilitate. Recently, I’ve been working on a concept that applies a social networking layer on top of ITIL processes. Let me elaborate on that a bit.
Web 2.0 and ITIL
June 19th, 2008 · 1 Comment · Business, ITIL, Web 2.0
Tags:Business·IT Roles·IT/Business Alignment·ITIL·Web 2.0
Corporate Core Values: Weathervane for enterprise profiling
May 6th, 2008 · No Comments · Business, General, IT Assessments, IT Roadmaps
How much thought do you give to your company’s corporate core values? Are you able to say (without looking them up on the website) what they are? Once you look at them again, to what extent do you think those values reflect the behavior of the company to its Customers? What about to its employees?
It [...]
Tags:Business·Corporate Governance·IT/Business Alignment
Web 2.0 Collaboration: Contrarian Food for Thought
May 2nd, 2008 · 1 Comment · Business, Internet, Web 2.0
As I’ve mentioned numerous times before, Web 2.0 technologies are of great interest to me because of the potential I see to amplify communication, collaboration and business processes in general. I’ve been working on the creation of a social layer on top of ITIL service management right now, and almost daily I’m seeing other [...]
Tags:Business·Social Networks·Web 2.0·Wiki
New Data Center Cost Estimate Updates from the Uptime Institute
April 21st, 2008 · No Comments · Data Center, Technology
You may be familiar with the “Dollars per KW plus Dollars per Square Foot of Computer Floor” white paper from the Uptime Institute for data center construction cost estimation. Following the update to their widely referenced Tier classifications paper, this benchmark for thumbnail cost estimation has been updated as well. If you’d like to look [...]
Tags:Business·Data Center·Data Center Planning·Data Center Power·Uptime Institute
Multiple Skins- A Common Shortcoming of Social Networking Sites
April 18th, 2008 · No Comments · Business, Web 2.0
I have a strong interest in Social Networking Sites because I see enormous potential for positive change and productive collaboration across all dimensions of the social grid. I just wish I didn’t have to use so darn many of them at the same time.
If you’re a participant (or a “joiner,” to use the vernacular of [...]
Tags:Business·Social Networks·Web 2.0
Collaboration: Email vs. Wiki
April 17th, 2008 · No Comments · Business, Web 2.0
This comes by way of Espen Anderson’s blog: http://www.espen.com/archives/2008/03/email_vs_wiki.html and (From Chris Rasmussen via Anthony Williams.
Per my earlier posts on email technology’s fit for today’s business processes, I think this diagram presents a very clear argument on its own.
