I’ve spoken often about the promise of Web 2.0 technologies for the enterprise (and society in general) and the potential of rich collaboration that these technologies facilitate. Recently, I’ve been working on a concept that applies a social networking layer on top of ITIL processes. Let me elaborate on that a bit.
Web 2.0 and ITIL
June 19th, 2008 · 1 Comment · Business, ITIL, Web 2.0
Tags:Business·IT Roles·IT/Business Alignment·ITIL·Web 2.0
The Incredible Shrinking Stack
May 12th, 2008 · No Comments · Business, Convergence, Data Center, IT Assessments, IT Roadmaps
The OSI Stack is a subject about which I’ve written and spoken numerous times over the past couple of years. I think there’s some opportunity now to be creative with the notion of a new, contemporary, business-driven, systems stack. This will be the subject of several posts, but let me begin by recapping my idea [...]
Tags:IT/Business Alignment·OSI Model·TCP/IP Stack
Corporate Core Values: Weathervane for enterprise profiling
May 6th, 2008 · No Comments · Business, General, IT Assessments, IT Roadmaps
How much thought do you give to your company’s corporate core values? Are you able to say (without looking them up on the website) what they are? Once you look at them again, to what extent do you think those values reflect the behavior of the company to its Customers? What about to its employees?
It [...]
